Welcome to My Insurance - Johnson's new customer website. If you were a previous Members Only website user, and you have not yet registered for a My Insurance online account, please click the “Register” button below.
The Claims Point® portal for submitting and tracking home and car insurance claims is currently not available.Please contact one of our claims specialists at 1 800 804-0087 We’ll be happy to assist you!
Medoc® Travel Insurance and Prestige customers: please note that your travel policy will not appear on the customer dashboard. If you do not have a home, auto, or group benefits policy, you will not be able to register at this time. Please contact our Travel Insurance service departments to obtain policy documents and information: MEDOC Travel Insurance customers: 1-866-606-3362 Prestige customers: 1-877-989-2600


Forgot my password

New to this?

Access information about your group benefits, home or car policies, and submit claims online – all in one place!
If you haven’t registered for My Insurance, have your policy documents handy and click “Register” to get started. If you’ve already registered, enter your email and password, and click “Login”.

Terms & Conditions

These terms of use (“Terms of Use”) govern your access to, and use of, this site and the applications made available to you on or through this site (collectively, the “Site”), and is a legal agreement between you and Royal & Sun Alliance Insurance Company of Canada (“RSA”, “we” “us” “our”).

Acceptance of Terms and Conditions of Use

By accessing and utilizing the Site you hereby agree that you: (i) have read and understand these Terms of Use; (ii) have read and understand the Website Terms and Conditions (ii) are bound by and shall comply with these Terms of Use and Website Terms and Conditions; and (iii) all information you submit through the Site is valid, accurate, and true. If you do not agree to these Terms of Use, please contact us via phone to complete your transaction.

Your Account

In order to access the Site, you are required to create and register a user account (your "Account"). By registering an Account you represent and warrant to RSA that all information that you provide on the registration form is true, accurate, current and complete. RSA may rely on the information you provide, including any user IDs or passwords you create, to identify you and your activity, and you must promptly update and otherwise maintain your information to keep your Account current at all times. RSA reserves the right to make any inquiries it considers necessary to validate your identity. If you do not provide this information or RSA cannot verify your identity, we may refuse to allow you to access and/or use the Site.

You agree not to give or make available the credentials for your Account to any unauthorized individuals. Except to the extent caused by our breach of these Terms of Use, (a) you are responsible for all activities that occur under your Account, regardless of whether the activities are authorized by you or undertaken by you or a third party, and (b) we and our affiliates and licensors are not responsible for any unauthorized access to your Account.